Privacy Policy
This page explains which personal data may be collected when you visit our website and how it is used. We process personal data only where permitted by law or where you have given consent. We use appropriate organisational and technical safeguards to protect data against loss, manipulation, destruction and unauthorised access.
Controller and contact
Magdalena & Andreas Eisenmann, Stampfanger 20, A-6306 Söll, Austria. For privacy questions, please contact info@knolln.at or call +43 5333 5501.
Access and server data
For technical operation and security, the hosting provider may process the requested file, date and time, data volume, response status, browser and operating system, referrer URL, IP address and requesting provider. These data are not combined with unrelated data sources and are retained only as long as required for operation, security or legal obligations.
Enquiries and contact forms
If you contact us by email or through a form, we use the information you provide to answer your enquiry and any follow-up questions. We erase the data when it is no longer required unless statutory retention duties apply. Providing information beyond required form fields is voluntary.
Cookies
Cookies are small files stored by your browser. Necessary cookies support core website functions. Optional cookies may help us understand use of the website, remember preferences or provide embedded services. Optional cookies are used only in accordance with your consent settings. You can change or withdraw consent and can also delete or block cookies in your browser. Blocking cookies may limit some website functions.
Analytics and third-party content
The website may use privacy-conscious traffic statistics and may embed services such as maps, videos or social media content. When such content is activated, the provider may receive technical data including your IP address. Where consent is required, the connection is made only after consent. The respective provider is responsible for its further processing.
Comments and subscriptions
If comments or article subscriptions are enabled, the data entered and technical verification data may be processed to provide the service, prevent misuse and confirm subscriptions. You can cancel a subscription at any time using the instructions in the confirmation email or by contacting us.
Your rights
Subject to the applicable legal requirements, you may request access, correction, erasure, restriction or portability of your personal data, object to processing and withdraw consent for the future. You may also lodge a complaint with the competent data protection authority. Please send requests to the contact details above; we may need to verify your identity.
Data security and updates
We and our service providers are obliged to confidentiality and data protection. Email communication cannot be guaranteed to be completely secure, so please use post for particularly confidential information. We may update this policy when the website, services or legal requirements change.
